Mental health care coordination
Compassion-first therapy intake, referrals & client continuity.
Usher helps your care team move from referral to matched clinician faster — with a complete communication timeline and secure client records, all in one calm workspace.
What we support
A complete therapy-practice CRM workflow
Built on Sparkles Laravel primitives with a Filament admin surface for operational teams — so coordination never falls through the cracks.
Referral lifecycle visibility
Track each referral through screening, scheduling, waitlist decisions, and conversion to active care — with nothing lost between hand-offs.
Clinician assignment clarity
Match clients to clinicians with transparent ownership, role history, and licensure context — so the right fit is always documented.
Client communication continuity
Keep call, email, and note history centralized for coordinated follow-up across the whole care team — every touchpoint in one timeline.
From referral to care
One calm path, end to end
Every client moves through the same clear stages — your team always knows what happens next, and who owns it.
Referral received
Intake captures source, presenting concern, and consent in one structured form.
Screening
Triage urgency and fit, then route to the right care path or waitlist.
Clinician matched
Assign by specialty, licensure, and availability — with ownership recorded.
Active care
Continuity of notes and communication keeps every follow-up coordinated.
Clinician assignment
Match clients to the right clinician — with the reasoning recorded.
Usher surfaces availability, specialty, and licensure context side by side, so assignment is transparent and defensible. Ownership and role history follow the client for the life of care.
- Specialty & modality matching
- Licensure & caseload awareness
- Documented assignment history
Communication continuity
Every call, email & note — in one continuous timeline.
No more reconstructing what happened from scattered inboxes. Usher centralizes the full communication history per client, so any team member can pick up follow-up with complete context.
- Calls, emails & clinical notes unified
- Coordinated, audit-friendly follow-up
- Encrypted, PHI-aware by default
Built for trust
PHI-aware foundations and operational discipline
Usher is engineered for the realities of handling protected health information — secure by construction, auditable by default, and safe to deploy.
Get started
Need help coordinating new referrals this week?
Reach out and we'll help map your intake and assignment workflow — and show you how Usher fits the way your practice already works.